Refund Policy

Last Updated: May 28th, 2026

At Amoré Exchange & Co., customer satisfaction is important to us. Please review our refund policy before making a purchase.

All Sales Final

Due to the nature of our inventory, including resale, pre-owned, vintage, overstock, and one-of-a-kind items, all sales are final unless an item arrives significantly different from its description.

We encourage customers to carefully review all photos, descriptions, measurements, and condition notes before purchasing.

Damaged or Incorrect Items

If you receive an item that is:

Damaged during shipping
Incorrect
Significantly different from the description provided

Please contact us within 48 hours of delivery.

To assist with your claim, please include:

Your order number
Photos of the item
Photos of the packaging (if applicable)
A description of the issue

Requests submitted after 48 hours may not be eligible for review.

Local Pickup Orders

For local pickup purchases, items should be inspected at the time of pickup whenever possible.

Once a local pickup item has been accepted and collected, refunds will generally not be issued.

Shipping Costs

Original shipping charges are non-refundable unless the return is the result of our error.

Customers are responsible for any return shipping costs unless otherwise approved.

Refused Deliveries

Orders refused upon delivery or returned due to incorrect shipping information may be subject to additional shipping charges before reshipment.

Order Cancellations

Orders may be canceled before shipment or pickup arrangements are finalized.

Once an item has shipped or has been prepared for pickup, cancellation requests may not be approved.

Refund Approval

If a refund is approved:

Refunds will be issued to the original payment method.
Processing times may vary depending on your payment provider.
Partial refunds may be offered when appropriate.

Contact Us

If you have questions regarding this Refund Policy, please contact:

Amoré Exchange & Co.
Email: amoreexchangeco@gmail.com